Frequently Asked Questions
A: We take utmost care of all our guests including those with special needs. Right from the accessible parking lot outside our Mountain View hotel to the wide lobby entrance to the front desk, getting to and around our hotel is simple and safe for guests on a wheelchair or with physical disabilities. We also have ADA accessible guestrooms featuring many comforting amenities like roll-in showers and grab bars, accessible work desks, and lowered counters and beds. Please call us at 650-967-6856 for assistance with booking a wheelchair-friendly room. Licensed service animals are also allowed with guests that need special assistance.